FAQs

What is your return policy?

We want you to love your ON gear, but if you are not completely satisfied with your purchase, you may return the item within 14 days for store credit, another size or a refund. Items must be in its original packaging and in perfect, unused condition. Sorry, shipping costs will not be refunded except in cases of a product defect or shipping error.

What are your shipping terms?
We ship our merchandise to all 50 states and around the world via USPS.  Merchandise is shipped on Tuesdays and Thursdays.  Orders received by 6:00pm CST on Mondays will ship on Tuesdays and orders received by 6:00pm CST on Wednesdays will ship on Thursdays.  Shipping rates are based on order weight and shipping destination.  Your shipping costs will be calculated upon checkout.

Do you offer custom orders?
We offer custom orders of our products for 100 units or more for universities, nonprofits, companies and other organizations. If you are interested in getting a quote for custom tees for your organization, contact us at info@originalnashville.com.

I'm in Nashville!  Where can I find you?
ON apparel is currently sold at the following locations:

Nashville Visitor Center (glass tower at Bridgestone Arena)
501 Broadway

The French Shoppe
Park Place
2817 West End Ave.

The French Shoppe
Westgate Shopping Center
6049 Highway 100

Tinwings Market
816 51st Avenue North